Privacy Policy
This policy explains how ZivoraPay handles information when you visit the website or use account and payment features.
Information we may process
- Account details such as email address and authentication information.
- Technical information such as IP address, browser, device and security logs.
- Transaction, card, deposit and support records necessary to provide the service.
- Information required by service providers, fraud controls or applicable legal obligations.
How information is used
Information may be used to operate accounts, process supported transactions, provide customer support, prevent fraud, secure the platform, maintain records and comply with applicable requirements.
Service providers
Relevant information may be shared with hosting, infrastructure, payment, card, fraud-prevention and other service providers where needed to operate the service. Providers may process information under their own legal obligations.
Retention and security
Records are retained for operational, security, dispute and legal purposes for periods appropriate to the type of information. Reasonable technical and organizational measures are used to protect stored information, but no online system can guarantee absolute security.
Your requests
Where applicable, you may request access, correction or deletion of eligible personal information by contacting support@zivorapay.com. Some records may need to be retained for security, dispute or legal reasons.