AML & Acceptable Use Policy

ZivoraPay is intended for legitimate payment activity. The platform may apply risk controls designed to detect fraud, money laundering, sanctions violations and other prohibited activity.

Risk-based controls

Depending on the card profile, jurisdiction, transaction pattern, provider requirements or applicable law, additional information or verification may be requested. Access to a feature may be restricted while a review is pending.

Prohibited activity

• Money laundering, terrorist financing or sanctions evasion.
• Fraud, stolen payment credentials or unauthorized transactions.
• Transactions involving illegal goods or services.
• Attempts to disguise the origin, destination or beneficial owner of funds.
• Use that violates card-network, provider or merchant rules.

Monitoring and action

Transactions and account activity may be screened for security and compliance purposes. Where necessary, transactions may be declined or accounts limited, and information may be provided to relevant service providers or authorities when legally required.

Contact

Questions about this policy may be sent to compliance@zivorapay.com or support@zivorapay.com.